QXQuixtayProperty management
Front of house
Inventory
Back office
Setup
FNF. NakamuraManager
HHHarborough HouseIslington, London · 64 rooms
Sat 15 Aug 2026Shift 07:00 – 15:00

Property details

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Basics
Contact & times

Room types

Add room type
NameCodeRoomsBase rateMax guests
{{ r.name }} {{ r.code }} {{ r.rooms }} {{ r.base }} {{ r.max }}
Editing — {{ etTitle }}
DiscardSave room type
Bed types — used by contract rates and rooming lists
{{ b.c }}{{ b.l }}

Rooms

Add room
RoomFloorTypeNotes
{{ r.num }} {{ r.floor }} {{ r.type }} {{ r.note }}
Out-of-order periods are set from the room rack.

Rate plans

Add rate plan
Rate plans define how a room sells — payment timing, cancellation, audience. The prices themselves are set per date on the rate calendar.
{{ p.name }} {{ p.aud }} {{ p.terms }} {{ p.timing }}
Editing — {{ epTitle }}
Guests see: "{{ epPolicyWords }}"
DiscardSave rate plan
Meal plans — the basis a rate sells on
{{ m.c }}{{ m.l }}

Agencies

Add agency
An agency gets a contract, credit terms and a net discount. Its net prices and allotments per date are set on the rate calendar (the KT rows); the agency books through the trade portal against this contract.
AgencyContractCredit limitTermsNet discount
{{ a.name }} {{ a.contract }} {{ a.limit }} {{ a.terms }} {{ a.disc }}
Portal logins for an agency's staff are managed by the agency itself; the credit position shows on their dashboard.

Cancellation policies

Add policy
{{ p.name }} {{ p.words }} {{ p.used }}
Policies are attached to rate plans. Deadlines always render as a real date and time to the guest.

Taxes & charges

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Taxes
VAT 20% — included in room prices
City tax — per room per night, collected at the hotel£3.50
Chargeable extrasAdd extra
{{ e.name }} {{ e.unit }} {{ e.price }}

Users & roles

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NameEmailRole
{{ u.name }} {{ u.email }} {{ u.role }} {{ u.last }}
What each role can open Front desk — today board, bookings, room rack. Reservations manager — plus rate calendar, reports, all setup. Duty manager — plus housekeeping, minus setup. Housekeeping — the tablet board only. Finance — approvals, bookings, reports.